Shipping policy

Thank you for shopping with SLYME. By placing an order, you agree to the following:

• Order Processing: Orders are processed once payment is confirmed.

• Business Days: We operate Monday–Friday, excluding U.S. public holidays.

• Fulfillment Time:

  • U.S. Orders: Ships out within 5–10 business days.

  • International Orders: Ships out within 7–15 business days.

  • Pre-orders: Ships out based on the date provided.

Fulfillment time is separate from delivery time.

• Tracking: You'll receive an Order Confirmation Email after purchase and a Shipping Confirmation Email with tracking details once shipped. Tracking updates may take 24–48 hours.

• Delivery: Delivery time depends on the carrier (USPS/UPS/DHL/FEDEX). Once shipped, we have no control over delivery speed.

• Delays: Shipping delays may occur due to weather, carrier issues, or customs (for international orders). We’ll notify you of any major delays.

• Lost/Stolen Packages: Responsibility transfers to the carrier after shipment. For issues, contact USPS/UPS/DHL/FEDEX directly.

• Incorrect Address: Please double-check your address. We can’t change addresses once the order is placed.

• International Duties/Taxes: Customers are responsible for any import taxes or customs fees. SLYME has no control over these costs.

For questions, contact us at slymemgmnt@gmail.com.

Please note that international shipments may experience delays due to customs clearance in your country.